LONG ARROW IRONWORKS
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    • Paul the Gateman
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    • Stainless Steel Canopies
    • House Extensions Transparent Roofing
    • Glass Door Canopies
  • Gates
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    • Bi-fold Gates
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    • Pedestrian Metal Gates
    • Electric Gates >
      • Automatic Entrances
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    • Vincent Patio Canopy
    • Buxton Over-Hanged Canopy
    • Magnus wrought iron door canopy
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    • Urban Village rain shelter canopy
    • VICTORIA wrought iron porch canopy
    • Diamond door canopy
    • Catstep - Entrance Canopy
Home / Terms & Conditions

Terms And Conditions


Terms and conditions for rain shelters, patio and door canopies

 

Our patio canopies and door canopies are hand-made in West Yorkshire using only the best British steel and high quality fixtures. 
We usually offer full 12 months covering warranty for materials and craftsmanship, giving you the peace of mind of a well-built product, an asset built to last.

This 12 months warranty applies to normal usage conditions for the product’s intended purpose only  for private domestic use, unless stated so in industrial applications. We always aim at maximizing the sturdiness, weight load capacity and weather resistance of our products way beyond what UK conditions normally throws at them, but you should take precautionary measures in cases of extreme conditions that are not usually encountered in your UK region.  Although most of our products would take a person’s weight without a major structural fail, we strongly advice against this action and we would not take responsibility for any personal injury or property damage arising from it.  

The lifetime of these products is normally up to 10 years, after which they will require  an inspection and eventual overhaul. In highly corrosive environments, such as exposed shoreline near the sea, we recommend choosing our extra weather protection variant of the product ( zinc coat) and structural inspection should be performed every 2 years.  

Delivery and installation:

We usually  offer  delivery and installation in Leeds and Yorkshire  area , as a paid service depending of your location. From time to time we can offer a free delivery and installation service, for certain products and destination areas. Be sure to order your product quickly, as these offers are limited.

For areas that we cannot cover ourselves, we offer a delivery option only  in all UK mainland destinations and  you can install the product yourself using screws and fixtures provided in the package or using your own solution depending on the wall material of your house. Full instructions for a safe installation are provided. Installation should be carried out only by qualified technicians, working at a height with such heavy objects can be dangerous for the average DIY enthusiast and improper fixing to the building may result in serious injuries to persons and damages to property for which we cannot be held accountable.

 For any other destinations than mainland UK, please contact us  before placing an order.   

Returns and cancellations:
Our products are specially executed for your specific needs regarding dimensions, support system, paint colour and polycarbonate shade of your choice. Therefore it cannot be returned for any other reason than a serious defect which is covered by product warranty and the UK laws regarding bespoke products manufacturing.

We always aim at 100% customer satisfaction, so please offer us as much as possible detailed information about the installation site, exact measurements and it's intended use before placing an order and making the payment. In some specific cases, the design of the product may need some changes in order to meet it's purpose, which will be clearly explained to you prior to accepting the order. 

Contact us

Cats Metal Works

Flying Anvil - Long Arrow Ironworks Logo

Location

LONG ARROW IRONWORKS LIMITED

Registered Address:

UNIT 6
Seacroft Light Industrial Estate

Limewood Approach

Leeds, United Kingdom

LS14 1NG

Any inquiries email us: [email protected]

Opening hours:
Mo-Fri 10am-4pm

(by appointment only)


Terms and conditions. Frequent asked questions
  • Our Work
    • Paul the Gateman
    • Railings and Fencing
    • Metal Staircases
    • Security Grilles
    • Bespoke Metal Fabrications
    • Repairs & Refurbishments
  • Canopies and Awnings
    • Wrought Iron Door Canopies UK
    • Door canopies
    • Carport Canopies UK - Driveway Canopy
    • Patio canopies
    • Storefront canopies
    • Composite canopies
    • Modern Main Store Entrance Pub Canopies
    • Patio Wood Canopies
    • Stainless Steel Canopies
    • House Extensions Transparent Roofing
    • Glass Door Canopies
  • Gates
    • Wrought Iron Gates
    • Metal Gates Leeds
    • Stainless Steel Gates
    • Composite Gates
    • Wood Infill Gates
    • Cantilever Gates
    • Telescopic Gates
    • Swing Gates
    • Sliding Gates
    • Bi-fold Gates
    • Security Gates
    • Pedestrian Metal Gates
    • Electric Gates >
      • Automatic Entrances
  • Portfolio
  • Contact
    • Canopy quote
    • Gate quote
    • Book a survey
    • Testimonials
    • About Us
    • F.A.Q.
    • Product Catalogue
    • Covered Areas
  • Shop Online
    • Vincent Patio Canopy
    • Buxton Over-Hanged Canopy
    • Magnus wrought iron door canopy
    • Halifax Wrought Iron Door Canopy
    • Aire patio awning
    • Urban Village rain shelter canopy
    • VICTORIA wrought iron porch canopy
    • Diamond door canopy
    • Catstep - Entrance Canopy