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Customer Satisfaction
In bespoke fabrication business things are not always as simple as just selling a product. We are not re-sellers, we always love to create new designs, new models, we continue improving our metal fabrication processes, we are always open in finding better solutions. It means that with every job that we take we are improving something. A little bit more. A little bit better. "You live, you learn". Here are a few testimonials that made us proud.
On ordering I received all the relevant advice to help pick the perfect one - they even draw a sketch for me and all the paperwork was quick and easy. Really pleased with my new front door canopy. |
Hi, everything fine so far. Paul and his team installed the patio canopy about ten months ago, looks awesome, does it's job, well worth the money. Manufacturing took about three weeks, they've installed it in a few hours. The only problem I've had with a small leak at the rain gutter but they've solved it after couple of weeks. |
Delivery took a few weeks and the installer was friendly and professional. I would recommend them to others. |
I’m very proud of my new fence, already recommended these guys to my sister. |
The guys who arrived to install my canopy were excellent. They did a fantastic job and cleared up after them. I am absolutely delighted. |
I wanted a big area of my patio covered and most told me it can't be done without poles. I'm really pleased with the solution they've found, it looks great and there are no pillars in my way. You've done a brilliant job! |
Very happy with their services, we sure do recommend! They struggled to find a solution to fit our gate that wasn’t a standard one and finally came up with this pretty unusual but perfect answer. |
These guys are great! |
The hand railings wore completed on site. I would like to pass on my thanks to your installation team, who undertook the work in a very professional and safe manner. No safety issues were raised during the installation." |
Superb, quality gates. Delivery time from placing the order was slightly longer than I expected due to demand but the delivery and installation went smoothly, and I was pleasantly surprised at the quality of the gates. Well worth the wait. |
Not cheap, but worth the money. Erected in a day great quality and service from the company. Cannot fault the product, price, or service. One happy customer. |
The canopy looks great and the quality, so far appears to be excellent. I wanted something slightly non-standard and after discussions between the salesman and chief engineer it was agreed this could be done. The team installing the canopy were obviously very experienced and this was reflected in their workmanship |
On the behalf of Long Arrow, I thank you all for taking the time to write a review on our website. |
