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Customer Satisfaction

In bespoke fabrication business things are not always as simple as just selling a product. We are not re-sellers, we always love to create new designs, new models, we continue improving our metal fabrication processes, we are always open in finding better solutions. It  means  that with every job that we take we are improving something. A little bit more. A little bit better. "You live, you learn". Here are a few testimonials that made us proud.

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Delivery took a few weeks and the installer was friendly and professional. I would recommend them to others.
Tony A, Leeds

On ordering I received all the relevant advice to help pick the perfect one - they even draw a sketch for me  and all the paperwork was quick and easy. Really pleased with my new front door canopy.
Chris D, Leeds

I’m very proud of my new fence, already recommended these guys to my sister.
Megan L, Wakefield

After seeing the porch fitted realized it worth every minute of waiting. That's just gorgeous!
Marian M, Normanton

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The guys who arrived to install my canopy were excellent. They did a fantastic job and cleared up after them. I am absolutely delighted.
Sarah J, Sheffield

I wanted a big area of my patio covered and most told me it can't be done without poles. I'm really pleased with the solution they've found, it looks great and there are no pillars in my way. You've done a brilliant job!
Thank you!
Vio A., Leeds

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Very happy with their services, we sure do recommend! They struggled to find a solution to fit our gate that wasn’t a standard one and finally came up with this pretty unusual but perfect answer.

Thank you

Julia M, Aberford

These guys are great!
Alexandra M, Leeds

Hi, everything fine so far. Paul and his team installed the patio canopy about ten months ago, looks awesome, does it's job, well worth the money. Manufacturing took about three weeks, they've installed it in a few hours. The only problem I've had with a small leak at the rain gutter but they've solved it after couple of weeks.
Vincent L, London

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Thanks for making such a fantastic job of our railings, we are over the moon with them.
I’ll be recommending you to family & friends given the opportunity, thanks again." 
James K. , Horsforth, Leeds

Superb, quality gates. Delivery time from placing the order was slightly longer than I expected due to demand but the delivery and installation went smoothly, and I was pleasantly surprised at the quality of the gates. Well worth the wait.
Irvin D, Halifax

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Not cheap, but worth the money. Erected in a day great quality and service from the company. Cannot fault the product, price, or service. One happy customer.
Lisa B, Huddersfield

The canopy looks great and the quality, so far appears to be excellent. I wanted something slightly non-standard and after discussions between the salesman and chief engineer it was agreed this could be done. The team installing the canopy were obviously very experienced and this was reflected in their workmanship
Gail H, Leeds

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On the behalf of Long Arrow, I thank you all for taking the time to write a review on our website.
Paul M, Manager

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customer satisfaction survey

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